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Frequently Asked Question

 

I would like to register for an FNDN account but do not have any sponsors. What should I do?

All new accounts have to be sponsored by 2 Fortinet employees. Your local Fortinet sales team should be able to sponsor you. If you need a contact from your local sales enablement team plesae reach out to the Customer Service team at cs@fortinet.com.

 

I have the approvals by my sponsors but it still says "awaiting approval" when I log in. Is there anything else I need to do to register?

All new accounts have to be reviewed and approved by FNDN admin. Once your account has been approved by both sponsors it should be reviewed by FNDN admin within 1 business day.

 

I forgot my password and my account is locked. Can you unlock my account please?

Please use the "forgot password" link https://fndn.fortinet.net/index.php?/lostpassword/ to reset the password.